[Resolved]  Fastrack — watch machine defect

Address:

Mumbai City, Maharashtra, 400059

To,

The manager,

Titan industries limited,

Sir,

I bought a fastrack watch from you on flipkart.com on march 2017. I regret to inform you that it is not working properly. Every day it goes five/ten minutes slow, and on two occasions it completely stopped working, though it had been wound properly.

I have visited your branch in chembur along with the bill and the guarantee card, but they are not accepting for warranty period for 1year my watch [ on my invoice cleary mentioned is 1 year manufacturing warranty] i request you either to thoroughly repair it or to replace it by a new watch.

Below details:
Order id: od[protected]
Model: ng38003pp13j
Purchase date: 9th march

Yours faithfully,