Fasttrack Call Taxi — Abusive and headweight drivers who treat customers so cheap

Booking ID APP2207932.Travelled between chennai central station to Ponneri at 20:00 PM with my mother. The driver (MUKUNDAN)was wearing lungi and was too abusive.He brought a different vehicle (TN10BB5125) whereas his fast track registerd number was TN18AR8534 and there was no headlight but only fiog light in this non registered vehicle. He stopped on road multiple in between to repair lights but no luck, to urinate, to split.Are we paying you fast track to tolerate.When questioned, he answers if you dont wish to travel, just get down in a abusive.He was been yelling all the way to us though we quit. After all I have a lady with me and its night in a lonely raod, so I completed the travel without taking any actions.Now a days fast track drivers becoming more abusive. Recently Booking ID : APP2207932, driver argued me to pay 200 extra from bill amount which was refunded after complaint to FastTrack .Do customers need to raise for travel stuffs which they pay too ?