[Resolved]  Federal Bank — Amazon initiated refund but I didn't receive the amount in my bank account

I returned 3 items to amazone and the initiated refund and all other refund details such as RR No initiated date etc but didn't reach my account the details are follows, ( payment done through debit card) kindly provide my money back.


1) item price - 649
reference no - VMRNJHSG0000KVJYBSLD
Date of transaction - Nov 5, 2021
Refund issued date - Nov 19, 2021

2) item price - 529
Reference no - VMRZUENX0000KVJYO2LD
Date of transaction- Nov 5, 2021
Refund issued date - Nov 19, 2021

3) item price - 1850
Reference no - VMRTSE4R0000KVJYHMI6
Date of transaction- Nov 5, 2021
Refund issued date - Nov 20, 2021
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Jan 7, 2022
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2021
Federal Bank Customer Care's response
Hi Sibi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (243076) in the subject line so that our team can assist you.
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Iam having a problem to connect with your email
My phn no - [protected]

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