[Resolved]  Federal Bank — atm transaction failed

Address:689545

Hi,
I had tried to make atm transaction dated on 31/8/19 at 10.34 am at your thelliyoorkavu branch atm. Rs. 15000/- deducted from my ac but i did not receive cash. I already informed to bank and registered complaint. Customer care person told me wait 7 days. Please do the needful revert the transaction amount back to my ac.

A/c no - [protected]
Branch - thelliyoorkavu
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Oct 7, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2019
Federal Bank Customer Care's response
Hi Bindhu,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number ( 53601 ) in the subject line so that our team can assist you.
Complaint comments 

Comments

Dear sir
I have facing the CDM issue in monthly twice I'm no happy with your service and I'm raising the complaint monthly two time no one can response
Federal Bank Customer Care's response, Oct 9, 2019
Verified Support
Hi Customer (Kesavanksd),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (56890) in the subject line so that our team can assist you.

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