Federal Bank — Credit Card interest charge - One Card Federal Bank

Dears,

I am writing this concern regarding the CREDit card bills.

This is related to the One Card - CREDit card non-banking financial centre which is associated with Federal Bank.

For the month of March 2023, I missed the due date for that they charged me 13000 approximately interest I have cleared that.

Later I have not missed any date for payments for the recent 3 months but still, they are charging me interest for what I do not understand.

I am writing so many emails and creating tickets but they sending only one reply to pay the overall bill and close the card.

Earlier they told me that they will reverse me 1100/- once I paid the total amount

Still, they are asking to pay more ₹560.4 to close the card.

I don't want to use this ### card and I have already paid everything which is reflected in the App.

I want my all-money reversal which is what I have paid towards the unnecessary interest charged.

Ref Id: 3261135
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Federal Bank customer support has been notified about the posted complaint.
 
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Comments

We sincerely apologize for the inconvenience caused. We would like to inform you that there is a separate customer support for concerned related to OneCard.
We request you to connect with them on below mentioned details.
Contact number : [protected]
E-mail : [protected]@getonecard.app

-Sudarshan

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