[Resolved] Federal Bank — deduction for atm charges without my knowledge

rinu r george

from Kollam, Kerala

Address:

Alappuzha, Kerala, 689505

How you can deduct atm charges without any information or my knowledge, my card is just 4 months old with chip also. That time also you guys deducted atm charges. Better you guys be a begger not as thief. I dont know why i need to pay all for this. Even every bank provide free passbook for flood relief area but you guys ask to pay 100+ for that. Worst bank

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Oct 30, 2018

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2018

Federal Bank Customer Care's response Hi Rinu,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (21170) in the subject line so that our team can assist you.

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Comments

Narendra babu Adavala

from Savantvadi, Maharashtra

I have attempted to withdraw Rs 10, 000 from my savings bank account at BOB ATM hyderabad with id. 1RDNHYD35 . AMOUNT deducted from my account no. [protected]. But amount not received . Please do needful. My federal bank sb account is of tirupati.

Federal Bank Customer Care's response, Sep 28, 2018

Verified Support

Hi Narendra,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (21172) in the subject line so that our team can assist you.

Anoop Kalluvathukal

from Malappuram, Kerala

How dare you do like that. I transfered my money in different banks but the federal bank in erattupetta did a very bad service to me. The old spects lady in the cash counter has irittated me a lot. So plz solve this problem by giving proper customer management..

Federal Bank Customer Care's response, Sep 28, 2018

Verified Support

Hi Anoop,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (21171) in the subject line so that our team can assist you.