[Resolved] Federal Bank — delay in savings account opening

Srinivasamoorthy

from Bengaluru, Karnataka

Address:

Krishnagiri, Tamil Nadu, 635107

Hello team,

From 4 days my mother & mother in law trying to open a savings account in denkanikotta branch, krishnagiri-district, tamil nadu-state. All the time we have not received any positive resp[once form bank, they just keep dragging and ask us to come another day or they ask us to come on some other time, but even if we on there requested time also no response.
We need a savings account to be open for loan purpose for farm loan.

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Oct 13, 2018

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Aug 27, 2018

Updated by Srinivasamoorthy Please resolve this is issue ASAP, all are rural & villagers here

Verified Support

Aug 28, 2018

Federal Bank Customer Care's response Hi Srinivasamoorthy,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (19432) in the subject line so that our team can assist you.