[Resolved] Federal Bank — Fastag double debiting

Arun Thottaippillil

Nov 27, 2021

Address:

Pampampallam Toll Plaza

On 23rd and 24th october2021 110rs (65+35) was debited for my vehicle bearing reg no KL58Q8199.
On 27/nov another 60rs has been debited for the same travel and received a message that it was a debit adjustment. There mare many more unknown transaction happened before in the name of debit adjustment.
Please look in to the matter and take necessary action to refund the amount

TXN ID[protected]
Vehicle no- KL58Q8199
GVW - 3810 KG
AXLE NO- 2
TAG Catagory - VC4

Above details are for your ready reference

+1 photos

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Jan 10, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

Federal Bank Customer Care's response Hi Arun,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (243075) in the subject line so that our team can assist you.