[Resolved] Federal Bank — federal bank fed net online transfer failed /timed out and lost money

NEVIN DAVID

Address:

Thrissur, Kerala, 680741

Transaction through fednet for rs. 6960/- made for ksfe chitty payment with transaction id[protected] on 03/02/2019 at 09.50am. Transaction was failed and chitty amount not remitted but amount deducted from my account. No. [protected]. That time itself mail sent to support. But no response received till now.

Kindly do the needful to revert the amount back to my a/c as early as possible.

Nevin david

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Feb 7, 2019

Complaint marked as Resolved

The bank credited back my amount within 2 days

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

Federal Bank Customer Care's response Hi Nevin,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (30408) in the subject line so that our team can assist you.

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Comments

Manish_Vinay

from Allahabad, Uttar Pradesh

In my federal bank account on dated 9 jan 2019 Rs. 177/- and Rs Rs. 142/- debited plss refund my amount...

Federal Bank Customer Care's response, Feb 14, 2019

Verified Support

Hi Manish,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (30862) in the subject line so that our team can assist you.

Syed Nabeel99

from Bengaluru, Karnataka

I tried to transfer amount of Rs.100 via UPI. The amount was not transferred, and it showed transaction unsuccessful in the transaction tab, but my balance got deducted by Rs.100 eventhough the transaction was unsuccessful. Please resolve this quickly.

Federal Bank Customer Care's response, Feb 18, 2019

Verified Support

Hi Syed,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (31007) in the subject line so that our team can assist you.

Naresh Guluru

from Bengaluru, Karnataka

I was paid RS. 200 to petrol station on the time transaction was failed but amount is debited in the morning

Federal Bank Customer Care's response, Feb 22, 2019

Verified Support

Hi Naresh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (31932) in the subject line so that our team can assist you.

Syed Nabeel99

from Bengaluru, Karnataka