[Resolved]  Federal Bank — fedmobile payment not successful

Address:Thrissur, Kerala

Dear federal bank,

I jithin paulson from kerala recently paid 2 bills of kseb electricity bill through fedmobile app. Both the payments failed and amount was debited from my account.

1st bill was rs 2231 and 2nd was rs 326.
I need a refund of the total money which was deducted (Rs 2557) at the earliest or get my bill paid.

My account number is [protected] and kindly do what is necessary.

Jithin paulson
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Mar 6, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
Federal Bank Customer Care's response
Hi Jithin,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (32487) in the subject line so that our team can assist you.
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