[Resolved] Federal Bank — full amount not received but account debited | |||||
Dear sir/mam, I domnic roshan kachhap, a/c no: [protected], ifsc code: fdrl0001606, micr code:[protected], did transaction of rs 4000 /- only via burnpur (Te atm) near gouri bhawan hostel more at 8:17 pm on 03.04.2020. The money that i withdraw was being debited from the above given account number but i havn't receive the money. Sir i already rased the complain to my branch regarding this issue and they already raised it my complaint no is: [protected]. And the atm which this transaction is done is an sbi (Atm id : [protected]). Please sir its a request to reverse the money back as soon as possible as due to lockdown i am faceing a big issue of how survive it i only had a limited hope in my account and due to this i am having a big problem. Still after complaining so many times and even calling to the customer care i didnt got any reply. Thanking you, Domnic roshan kachhap, Customer id:[protected] (Contact no: 91+ ([protected]) Atm id : [protected] Complaint no: [protected] Was this information helpful? | |||||
May 14, 2020 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Apr 11, 2020 Federal Bank Customer Care's response Hi Roshan, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (76452) in the subject line so that our team can assist you. Verified Support Apr 12, 2020 Federal Bank Customer Care's response Hi Roshan, We do not want you to feel this way. Kindly share your contact details and concern at [protected]@federalbank.co.in with your ticket number (76452) in the subject line so that our team can assist you. Verified Support Apr 13, 2020 Federal Bank Customer Care's response Hi Roshan, We have escalated your concern to our team and will get in touch with you soon. Verified Support Jun 02, 2020 Federal Bank Customer Care's response Hi Roshan, We would like to inform you that the amount is re-credited to the bank account on 15.04.2020. Kindly get in touch with your bank if the amount is not yet credited to your account. | |||||
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