[Resolved] Federal Bank — home loan interest rates

aryavi2000

from Mumbai, Maharashtra

Address:

Thane, Louiswadi

I have a home loan account with federal bank thane, louiswadi branch. They are still charging 8.45% interest currently, while home loan interest rates are reduced by other banks. I tried to reach out to branch over phone, and everytime they say that no one from home loan department is coming office.
I really feel anguished due to their pathetic services, and will never recommend to take any product & servives from this bank.

Details are given below:
Loan account number: [protected]
Name: vikas arya
Bank: federal bank thane, louiswadi branch

Please help if you can.

Regards,
Vikas arya

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Aug 10, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

Federal Bank Customer Care's response Hi Vikas,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (100333) in the subject line so that our team can assist you.