[Resolved]  Federal Bank — Imposing sales products for incentives

Address:Federal bank Thevara branch

Visited Federal bank Thevara branch for SB account opening, instead of Rs 3000, branch lady asked to pay Rs 4000, (Rs 1000 additional for health insurance for one year). I refused it, but bank is protecting their employees for sales and incentives. I gave complaint on toll free no:683259, send numerous mails, contacted grievance department. Nothing happens. They squeeze their customers. Very disappointed.
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Aug 12, 2021
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2020
Federal Bank Customer Care's response
Hi Kurien,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (107640) in the subject line so that our team can assist you.
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