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[Resolved]  Federal Bank — irresponsible banking service

My name is vishnu r. My friend had deposited some urgent money on 14/3/2018 to my account, today is 16/3/2018 still now i didn't get the money on my account. First day they told some system updation or something is going on. 3 times he visited the bank for checking; they are neither ready to give back the money nor ready for transaction. This is the case means how people will depend banks please take necessary actions as early as possible. The bank is:

The federal bank ltd,
Mundur branch,
Thrissur
Complaint marked as Resolved Apr 17, 2018

Complaint Status


[Mar 16, 2018] Federal Bank customer support has been notified about the posted complaint.
Verified Support
Federal Bank Customer Care's response Mar 17, 2018 Hi Vishnu Vaishnavam,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (6378) in the subject line so that our team can assist you.
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    Federal Bank
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    388
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    0
    Resolved
    225
    Federal Bank Phone
    +91 48 4263 0995 [International]
    +91 48 4263 0994 [International]
    Federal Bank Address
    Federal Towers, Head Office, Aluva, Kerala, India - 683101
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