[Resolved] Federal Bank — issuance of another atm card

sidhartha biswal

Address:

754202

Sir, with due respect i am sidhartha biswal, holding account number [protected], a customer of federal bank, my old atm card as it is not working i submitted to the nearest branch cuttack.
The authority took my signature of reissuance and assured me new card will reach within 15 working days to my native
Approximately 2 months passed i didn't received my card yet. As i am a selfie account user in branch nobody is taking the matter seriously.
I request please take immediate action and let me avail the card.
Thank you

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Apr 22, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2020

Federal Bank Customer Care's response Hi Sidhartha,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (74432) in the subject line so that our team can assist you.