[Resolved] Federal Bank — misbehave from customer care executive | |||
The customer care executive misbehaved with me while talking to me through phone. The person told like you can withdraw your account and go. This is very ridiculous move from the part of a reputed bank executive. I request you to take appropriate action against this person if you are giving any consideration to customer relation and values.Expecting a positive reply from your side. Was this information helpful? | |||
May 2, 2019 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Apr 01, 2019 Federal Bank Customer Care's response Hi Vinayak, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (35029) in the subject line so that our team can assist you. | |||
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+91 48 4263 0995 [International]
+91 48 4263 0994 [International]
Federal Towers, Head Office, Aluva, Kerala, India - 683101
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