[Resolved] Federal Bank — misbehaviour of staff and cash withdrawal

Sravan99

from Vijayawada, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh, 500039

Iam your valuable customer since 10years and even referred to many customers for new account openings.
But, since few weeks facing lot of trouble from your staff misbehaviour for cash withdrawal, it went to certain extent that the staff charan teja speaking rudely saying"whatever you want to do you do i don't bother and won't give cash".
Inspite of lot of patience, support and good rapo i am facing such issues. Previous staff are proof for it.

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May 18, 2018

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Apr 16, 2018

Updated by Sravan99 Federal bank
Uppal kalan branch
Hyderabad

Verified Support

Apr 17, 2018

Federal Bank Customer Care's response Hi Sravan,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (7639) in the subject line so that our team can assist you.

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Comments

Dharmesh1010

from Mumbai, Maharashtra

I have't done this transaction from fedmobile
MB IMPS/IFO/[protected]/DBSS0IN0811/nul

Federal Bank Customer Care's response, Apr 24, 2018

Verified Support

Hi Dharmesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (7904) in the subject line so that our team can assist you.