Federal Bank — Mobile van atm delivered rs900 less during lockdown on 02 may 20

Address:

Bangalore

Sir, during lockdown 1 on02 may at about 1PM a mobile van of federal bank visited our TrinityEnclave Layout, Banjara Layout, Horamavu, Bangalore 560043, where I withdrew Rs10000/-. But the ATM machine inside the van only gave Rs9100/- (17X500 and6X100). I informed the attending staff immediately and was advised to take up the matter with my debit card bank, namely, Central Bank Of India, Mahanagar Branch, Lucknow. My bank has raised the matter with Federal Bank several times but no response has been received.in this connection Central Bank of India, complaint number 3401851 dated 05/05/2020 refers.
sir, I have now been advised by my bank to raise the matter with the RBI hence this mail.
I will be grateful if you look into the matter