[Resolved] Federal Bank — Money debited from my account and not credited

[Resolved] Federal Bank — Money debited from my account and not credited

A Athahir7

Date of the incident:25 nov 2020 Reference id : [protected] I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account. And it is showing queued transaction from more than 30 minuets Refund the money in to my account or credit the amount in recipients bank as soon as possible. Aboo thahir +1 photos Was this information helpful? No (0) Yes (0)
Nov 26, 2020 Complaint marked as Resolved Amount refunded Federal Bank customer support has been notified about the posted complaint. Verified Support Nov 28, 2020 Federal Bank Customer Care's response Hi Aboo, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (107952) in the subject line so that our team can assist you.
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