[Resolved] Federal Bank — my atm was missing

Nimya Kp

from New Delhi, Delhi

Address:

Nimya kp,Qrg cental hospital, sec 21 faridabad hariyana, Faridabad, Haryana

My atm was missing and lossing 15000 from my account. I will add wht message i get (Dear customer, rs.10000 debited from your a/c xx7529 via +shop no 71 atm on 30mar2019 15:03:50. Bal-rs.5849. If this transaction is not done by you, call [protected] or sms to [protected] from your registered mobile number in the format nolast four digits of your a/c number-federal bank.. Dear customer, rs.5000 debited from your a/c xx7529 via +shop no 71 atm on 30mar2019 15:05:24. Bal-rs.849. Call [protected], if not done by you-federal bank)

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May 2, 2019

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

Federal Bank Customer Care's response Hi Nimya,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (35031) in the subject line so that our team can assist you.