[Resolved]  Federal Bank — new account related

Address:636903
Website:[email protected]

I already have account but i lost passbook and some documents so i open new account with knowledge of bank staff i pay for that and i receive passbook but not received a atm and checkbook. I ask bank they said due to flood on kerala it's delayed.. Later 4 months till i m not receive yet.. Now they said another reason and delay over and over and over again...
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Feb 9, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
Federal Bank Customer Care's response
Hi Devi Priya,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (27609) in the subject line so that our team can assist you.
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I was shopping online but i can not able to procced the payment process with my card Actually it is showing that the card has been block so i request you to unblock my card as soon as possible

Federal Bank Customer Care's response, Jan 25, 2019
Verified Support
Hi Hrishikesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (29830) in the subject line so that our team can assist you.

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