[Resolved] Federal Bank — no proper response to customer

Venkata Pisupati

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500015

I have been applied for home loan in federal bank, as my salary account is with federal bank, bank people requested me to take in the same bank, even though i am having good offer from sbi proceeded with federal bank, now after completing the legal opinion also bank people not responding about my loan application to proceed further for valuation. And staff also not behaving profissionally. This happened with vijayawada patamata branch, they are shouting on customers.

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Nov 4, 2018

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

Federal Bank Customer Care's response Hi Venkata,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (21475) in the subject line so that our team can assist you.