[Resolved]  Federal Bank — Refund not reflected on account

Iam hajira, i booked train ticket through confirm tocket.. unfortunately due to waiting list i cancelled it and the confirm ticket initiated the refund...but even after near to one month money not refunded to me.. when i contact them.. they replied to me to contact your.. so do needfull.. immediately
+2 photos
Was this information helpful?
No (0)
Yes (0)
Feb 7, 2022
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Jan 05, 2022
Updated by hajirasanu
Iam hajira, i booked train ticket through confirm tocket.. unfortunately due to waiting list i cancelled it and the confirm ticket initiated the refund...but even after near to one month money not refunded to me.. when i contact them.. they replied to me to contact your.. so do needfu

Verified Support
Jan 06, 2022
Federal Bank Customer Care's response
Hi Customer,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248846) in the subject line so that our team can assist you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Federal Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    512
    Pending
    0
    Resolved
    319
    Federal Bank Phone
    +91 48 4263 0995 [International]
    +91 48 4263 0994 [International]
    Federal Bank Address
    Federal Towers, Head Office, Aluva, Kerala, India - 683101
    View all Federal Bank contact information