[Resolved]  Federal Bank — regarding mandatory insurance policy for home loan

Address:Mumbai City, Maharashtra, 410218

Hi,

I have recently taken home loan from federal bank. We have several accounts with various different bank but still we availed loan from federal bank is bcoz of best customer reviews. But now we have been forced to take insurance plan for 5 years. I have googled regarding home loan and nowhere it's mentioned to take insurance plan. Also visited various bank regarding it.
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Mar 23, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
Federal Bank Customer Care's response
Hi Vijaya,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (30851) in the subject line so that our team can assist you.
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