[Resolved] Federal Bank — regarding upi payment

kataram lavanya

Address:

H.No : 9-3-468 Rezimental Bazar, near No.1 High School beside Eashwar Residency, Secunderabad-500026.

Dear sir / madam,

I am writing to you to raise an issue about : upi payment through gpay.

It occurred on : 22/7/2020

We have actually raised the complaint against this issue, almost it’s been 3 days and the payment has been debited from my account and the transaction is in still processing.

I look forward to your prompt response on this issue. I would like to keep a complete record regarding this issue, so please reply back via this mail account.

Yours faithfully
Kataram lavanya.

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Aug 12, 2021

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2020

Federal Bank Customer Care's response Hi Lavanya,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (87023) in the subject line so that our team can assist you.