[Resolved] Federal Bank — request for refund

[Resolved] Federal Bank — request for refund

B Brighty Marina from Bengaluru, Karnataka

Respected sir/ma'am I had done an online transaction on 23rd april 2019 through the fedmobile app but the imps timed out. My account had been debited of the (Rs. 2000) amount and the beneficiary account was not credited. (Imps ref no.[protected] The amount for refund is rs. 2000. I need the refund to be done as soon as possible as i have an important transaction to be made. Requesting you to do the needful Thanking you. My account no. [protected] Was this information helpful? No (0) Yes (0)
May 25, 2019 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Apr 23, 2019 Federal Bank Customer Care's response Hi Customer(Brighty Marina), We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (37551) in the subject line so that our team can assist you.
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