I have been trying to transfer fund, but
may be due to network error the recipient did n't received the fund but the money got debited from my account
The transaction status is AWAITING TRANSACTION Since 1 day
Kindly refund the money back to my account only and not to recipients bank as soon as possible
Regards
Geetha Manikuttan
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Aug 6, 2021
Complaint marked as Resolved
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2020
Federal Bank Customer Care's response Hi Geetha,
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (128018) in the subject line so that our team can assist you.
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