[Resolved] Federal Bank — transaction not successful

lathahema

from Hyderabad, Telangana

Address:

Plot-447, Sri ram Nagar, suraram, Jeedimetla, Hyderabad, Telangana, 500015

Dated :[protected] reference i'd :[protected] time :11:00 am, i have transferred funds from my fed mobile app to another account the transaction tab is showing the payment is not successful but the money got debuted from my account nor the receiver didn't credited the amount. Refund the money as soon as possible to the account.
Regards
Hemalatha p

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Mar 6, 2019

Complaint marked as Resolved

Hello sir/madam yesterday i complained regarding my transaction issue in fed mobile, money has been debited to my account, thank you for quick response.

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Federal Bank Customer Care's response Hi Latha,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (32539) in the subject line so that our team can assist you.