[Resolved] Federal Bank — very disappointed and hurt by the rude behaviour of assistant manager federal bank | |||
Wort experience of banking with federal bank vanasthalipuram branch. Irresponsible staff. Being a valuable customer for almost 5 years i never expected this kind of behaviour from the staff of federal bank. Speciall the assistant manager of the branch. Some charges are being deducted in my savings account [protected] And when i visit the branch asking the reason for these charges the assistant manager behaves rudely saying that he is busy and cnt help, and the manager is also not available in the branch. Being a valuable customer i am very disappointed and this is the same reason i have closed my current account too with federal bank. And instead of apologising for the delay they ask me to leave. Very disappointed with federal bank and its staff. I would never recommend federal bank to anyone in life time because valuable customers are insulted in the branch. Advice:- please appoint executives who have proper knowledge about the bank charges and details and who respect each and every human being. Very disappointed with the diarespect by assistant manager vanasthalipuram and very angry with federal bank, now i will have to think on closing my accounts and loans with federal bank. I respectfully thank federal bank for such good behaviour at branch level.😡 Was this information helpful? | |||
Aug 1, 2018 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Jul 01, 2018 Federal Bank Customer Care's response Hi Sir/Ma'am(faiz1988), We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (12591) in the subject line so that our team can assist you. | |||
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