Re: This shipment number[protected].
I got a call on 10th Of May, 2018 at 10 am that they need my KYC documents to clear customs, which I emailed them within 30 minutes. Yesterday passed, today has passed but my shipment hasn't cleared customs yet.
This is an important and time sensitive shipment for me and I needed it delivered asap. But because of their lack of service I am facing issues. I have emailed them so many times, called them but they don't answer.
I request you to help me get it delivered asap.
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