[Resolved]  Fedex — a specialized form is required for clearance from recipient even though i had sent the kyc details [tracking no.[protected]]

Address:29/C, Motijheel Avenue, Dumdum Nagerbazar, Kolkata, West Bengal, 700074

As the title says, i had submitted the kyc details for the shipment [tracking no.[protected]] the day i had received the phone call for it. After uploading the required details, i received a confirmation mail for the same within 4 hours. But now, fedex is saying this in the tracking status page which is simply not acceptable. This is a very important shipment of mine and i really need it by tomorrow as it is required by me in my university for which i will be leaving on 4th of july. Please try and clear the shipment as soon as possible. Thank you.
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Jul 3, 2019
Complaint marked as Resolved 
I had contacted fedex via phone and they resolved the issue the next day.
FedEx customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
FedEx Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express
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its fine, the issue is resolved now

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