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[Resolved]  Fedex — a specialized form/ statement is required for clearance

Dear sir/madam i have submitted all the forms required for kyc, still my shipment status is 1. A specialized form/statement is required for clearance from recipient.
What does this mean?
Tracking number is[protected].
It is coming from usa. Do i need to give more documents for the clearence. Let me know if i have to do something for that. Does this happen to me or everyone.
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Mar 11, 2020
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2020
FedEx Customer Care's response Dear Customer,

Please share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express
Complaint comments 
3 Comments

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Comments

Hello

AWB number:[protected]
Contact number: +91 [protected]
Reply
FedEx Customer Care's response, Feb 7, 2020
Verified Support
Dear Customer,

Thank you for sharing the details. We will get back to you with ana update.

Regards,
FedEx Express
FedEx Customer Care's response, Feb 7, 2020
Verified Support
Dear Customer,

We request you to submit KYC on https://kyc.fedex.com/#/app-landing

Regards,
FedEx Express
Dear sir/madam,
I have submitted all the forms required for KYC, still my shipment status is 1. A specialized form/statement is required for clearance from the recipient.
What does this mean?
The tracking number is[protected]
Do I need to give more documents for the clearance? Let me know if I have to do something about that.
Reply
I have submitted all the kyc but still it didn't get dispatched man !! My order number[protected]
Reply

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