[Resolved] Fedex — abnormally high customs duty calculation

rock_777

Address:

Kolkata, West Bengal

I have couriered a old used office laptop from usa to india and being charged 94% of declared value as customs clearance charge which i believe is ridiculously high
This stuck in customs for 10 long days.. No update from fedex side, clearance team team contacted on 8th day giving this ridiculous breakup.
Attached tax breakup.
Clearance team has no clarity on this and hangs up phone on calling.
I have names of persons whom i am dealing with.
My legal attorney has told its not correct and advised to file a consumer case
Tracking id:[protected].
Please help asap

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Mar 21, 2020

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

FedEx Customer Care's response Dear Customer,

We regret the inconvenience caused. Please share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express