Fedex — Air Waybill No.[protected] not delivered

Address:Blackstone Group Technologies Pvt Ltd Kochar Technology Park, Door No: SP-31A, 2nd Main Road, Ambattur Industrial Estate, Chennai - 600058

Please find below mail from FedEx, which was date on 20th Dec 2021, still we have not received the consignment. We have sent mails to ('kycdocs'; '[protected]@mail.fedex.com'; 'ANAND KUMAR BH'; 'India'; 'pavan.[protected]@fedex.com'; 'arun.[protected]@fedex.com'; '[protected]@fedex.com'; '[protected]@cogenteservices.in'), regarding this, but I have not got proper reply. It is more than two months we are trying to contact FedEx, but we couldn't reach them through mail or through phone.

From: FedEx KYC Team [mailto:[protected]@fedex.com]
Sent: Monday, December 20, 2021 4:29 PM
To: [protected]@bgtek.com
Subject: KYC documents updated for your Air Waybill No.[protected]

KYC documents updated for your Air Waybill No.[protected]

Dear Customer,


Thank you for shipping with FedEx.


This is to confirm that we have received the required KYC documents for your shipment with Air Waybill No.[protected] and the same is updated on the FedEx systems. We will now process your shipment for customs clearance.


To comply with Customs’ regulations, FedEx will submit the copy of your KYC documents. In the event, the Customs seeks the original or attested copies of KYC documents, you will need to provide the same upon email notification. To keep your information updated for future shipments, we advise that you notify us on [protected]@fedex.com regarding any changes in your KYC documents.


Thank you for choosing FedEx.


Sincerely,


FedEx Express Transportation and Supply Chain Services (India) Private Limited


For any shipment status related enquiry, please call our FedEx Customer Service[protected]/[protected].

©2021 FedEx Express. The content of this message is protected by copyright and trademark laws under U.S. and international law. Review our privacy policy. All rights reserved.

ID ENS 9133
Was this information helpful?
No (0)
Yes (0)
FedEx customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information