Fedex — AWB[protected] Customs clearance delays FedEx not providing status

Fedex — AWB[protected] Customs clearance delays FedEx not providing status

G Gurunath Sugavanam

A shipment from US to Coimbatore which was held up in Bangalore Customs and which the ECCS site shows as last activity on 21-Dec, FedEx is claiming they are taking paperwork from me and submitted to customs BUT NO ACTION HAS BEEN TAKEN. FEDEX CUSTOMS CLEARANCE EMPLOYEE SUBRAMANI HAS BEEN LYING ABOUT MY INBOUND PACKAGE - NO ACTION TAKEN BUT KEEP CLAIMING SOME ACTION IS BEING TAKEN. Here is the proof from ECCS site attached. +1 photos Was this information helpful? No (0) Yes (0)
FedEx customer support has been notified about the posted complaint. Dec 24, 2020 Updated by Gurunath Sugavanam FedEx keeps transferring me from one department to another, still no action for shipment which has been delivered to Bangalore on Monday, today it is Thursday, if this is how "International Priority" is treated, Fedex is hopeless. The India operations is a joke, stay away from them.
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Gurunath Sugavanam

According to Deputy Commissioner of Customs, the documents I uploaded are NOT AT ALL SHARED with customs.

Instead of FEDEX better to deal with CUSTOMS DIRECTLY!!

FEDEX why are you keeping my documents for MORE THAN 1 WEEK instead of submitting to customs??

I NEED URGENT RESPONSE.

Gurunath Sugavanam

FedEx you lost a customer for life.

If I wanted something delivered in 2 weeks I could have gone to USPS.