[Resolved]  Fedex — AWB No[protected]. FedEx dont even attempt to call the customer and deliver the order

We have booked our order whose AWB no[protected] from Agra to Chennai. The order reached Chennai on 31st July . Till 7th August it was in transit and fedex guy didn’t even call the customer for delivery and on 9th August instead of delivering the parcel to customer, they are returning the parcel back to us. Don’t understand how pathetic their service. Without delivering and without informing us they are sending the parcel back to us . Now customer is complaining regarding delivery, because of your pathetic service customer is blaming us. Please take strict action against the delivery boy and deliver our order as soon as possible.

Best Regards,
Shivam Garg
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Sep 19, 2021
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2021
FedEx Customer Care's response
Dear Customer,

We have forwarded your concern to our team. They will get back to you with an update.

Regards,
FedEx Express
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