Fedex — Been 3 months and still no packages

I have shipped 3 packages at the same time. I called to track the packages and only 2 was registered as dropped off. I call fed ex customer service and was told they were looking into them. I filed a claim on all 3of the packages. 2 of the packages said it was dropped off with J Watkins at shipping and receiving but they weren't delivered to the address. The other claim they said they were looking for it and someone would call me every time I call every week. Nobody from fed ex has called me and this has been going on since November 4, 2021. I just want the packages and will never ship with fed ex again.