[Resolved]  Fedex — charged extra duty amount

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I had a shipment from usa to india. The shipment number is[protected] and my phone number is [protected]. It was a priority shipment through fedex. Although extra amount was charged, no priority services were given and the delivery was delayed. There were no consistent replies from the customer centre.
To top it all, fedex charged me an amount of rs 1000 over and above the duty charged by the customs department and i was forced to pay the extra amount to release my shipment. This is simply torturing customers and looting their hard earned money. Fedex never told me about these charges, had i known i would have paid the charges to customs myself.
Pathetic service by fedex.