[Resolved] Fedex — Clarification about duty paid for non commercial cargo | |
AWB no:[protected] Complaint ID:[protected] Our supplier from china has booked noncommercial shipment with above mentioned AWB. Against which FedEx has paid duty without our confirmation, against which we have raised a query on 22nd October with query number 40452295, still date we have not received any update from fedex. Also not get a proper answer over the phone from the customer care center against the query. Our material is still with FedEx, who will be responsible if the material gets damaged? Was this information helpful? | |
Dec 25, 2021 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Nov 17, 2021 FedEx Customer Care's response Dear Customer, Kindly help to understand if you are consignee or shipper as the name is not matching with AWB number Regards, FedEx Express | |
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