Fedex — Consignment no[protected] non response for custom clearance

Address:Hyderabd

Above said consignment was arrived to BANGALORE on Wednesday, 24 November 2021 and I informed on 27 nov 2021 by Mr. Kanni kanni.[protected]@fedex.com he is introduced him self as Clearance Support Admin from fedex and requested some documents to process. I sent all necessary documents on Nov 29. From there on wards they are not conforming any thing. Later some other person Mr. Melwin [protected]@mail.fedex.com came into picture again He asked same documents and same I shared again. Whenever I force them to progress they will asking same documents and dragging. I tried to contact on phone no's which they mentioned on those mails they did not answer. I mailed the situation to [protected]@fedex.com, in-n-cssupervisors in-cssupervisors [protected]@fedex.com which give was given their customer care people by saying appellate authority but no use. In this series of connection I had 63 mail, 30 telephonic conversation but no use. In these mails China Fed-ex people also responded and shared necessary documents and ready to provide if any other thing required. It is been almost 45 days I was behind of them. They wont bother about regulatory authorities also because I informed them before appealing you. but still they are not responding. Every step they have shown ridiculous behavior, negligence and miscommunication among them and with me.
so please I urge you to initiate necessary action towards justice for me.
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FedEx customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2022
FedEx Customer Care's response
Dear Customer,

We have forwarded your concern to our team and we will get back to you with an update.

Regards,
FedEx Express
Feb 09, 2022
Updated by ravichoudary1
Still fedex people are not responding any more. Daily They are bluffing instead of resolving case. I lost my hope after seeing what they are doing with us. I want to sue on them whatever loss incurred with us So Please allow us for further proceedings.
Feb 09, 2022
Updated by ravichoudary1
Still fedex people are not responding any more. Daily They are bluffing instead of resolving case. I lost my hope after seeing what they are doing with us. I want to sue on them whatever loss incurred with us So Please allow us for further proceedings.
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