[Resolved] Fedex Courier — [protected] shipment missed from Fedex

9msecurities

from Adoni, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh, 500018

Hi.

This is regarding complaint against FedEx who cheated me from last 60 days. We have Imported 3 parcels from China to Hyderabad. We received only 2 of them and another one they are saying that parcel is missing. But from last 60 days they continue lying parcel is in customs warehouse. Even they have taken the duty amount also. But From Bangalore FedEx people confirm that parcel is warehouse. Miss Rajeswary Banda saying that it was missed. Waif for another one month. Is this called service. Please be aware of FedEx.

[protected]
[protected]
Received.

But[protected] is missing. How it's possible. We are regularly following up the same since 60 days . Then why these people informed me before ?? Who is taking care . How they will secure customer goods like this manner ?? Very causal approach.

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Jun 11, 2017

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

FedEx Customer Care's response Dear Customer,
We apologize for the inconvenience caused. Please be assured we will look into this and get back to you at the earliest.
Regards,
FedEx Express.

Verified Support

May 08, 2017

FedEx Customer Care's response Dear Customer,
The tracking number shared by you is incorrect. Could you please the share correct AWB number for us to be able to assist you.
Regards,
FedEx Express.

Verified Support

May 11, 2017

FedEx Customer Care's response Dear Customer,
The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.
Regards,
FedEx Express.