Fedex — Courier NOT received from FedEx but the status shows delivered

Address:

Prestige Tranquility Apartment,, Flat No 7025, Budigere Cross,, Mandur Post

Dear Sir/Madam,

This is regarding the courier (School kit) from Vibgyor Kadugodi school is sent through FedEx to my apartment, the courier is NOT delivered but the status shows as delivered. Its a school kit and kid exams are starting so it is very urgent.

No proper response from FedEx team as well, called several times and raised Complaint as well. Please find the details which was sent by FedEx though it was not delivered.

THE COURIER DELIVERY PERSON ALSO NOT CALLED ME AND THEY ARE NOT SURE WHERE IT IS DELIVERED.

Shipment Facts

Tracking number [protected]
Reference Grade VI
Ship date 6/24/2021
Delivery date 6/25/2021 4:47 pm
Signed for by S.SACHIN
Service type FedEx Economy-Deliver Weekday, Residential Delivery
Standard transit date 6/30/2021 by 8:00 pm

Ship date
6/24/2021
BENGALURU, KA, IN

Delivered
Actual Delivery
6/25/2021 4:47 pm
BENGALURU, KA, IN