[Resolved]  Fedex — delay delivery and still waiting for it to receive

Address:Coimbatore, Tamil Nadu, 641114

My awb number is[protected], its been around one week of my expected delivery. It was expected to be delivered by 19th of january but it shows further delivery requested, i didn't even got a call from any of their delivery person then how it's possible. Next day when i called their customer care (Useless service, they are helpless don't think they are going to help you, i don't understand why even they have customer care department) they say they will deliver it by today and it keeps on going for one week and i am still waiting for that "today" according to them. They even can't give you assurance that when it will be delivered, i asked them whether they will deliver by tomorrow, maybe after a month, may be after a year they always say sorry sir we can't give you assurance. I would like to tell the people please don't ever trust fedex, don't even think about using their service. I can bet you you will regret it for sure.
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Jan 24, 2018
Complaint marked as Resolved 
I got the product within 4 hour
FedEx customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2018
FedEx Customer Care's response
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
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