Fedex — Delayed delivery - Goods are subject to regulatory review.

My International shipment was supposed to be delivered by December 31st, however it was stuck on customs.

They never notified me about it, and on calling they asked me to fill up the form - which I did immediately. On contacting customer service it was told that package will be delivered within 48 hours, and was assigned one person and was given her email address to contact. I sent few mails to that email, but never got even a courtesy response on any of the query.

Everyday I called them till today, and what I always hear is that package will be delivered in 48 hours, not to mention I am still awaiting for my package.