[Resolved]  Fedex — Delayed Shipment

I have sent a courier from Hong Kong to Kerala with AWB[protected]. It reached Bangalore on 2nd December 2021 and it stuck there almost 15 days. I have sent all the required document for customs clearance. But there is is no repsonse from their team on call or on email. I would like to request to get the exact status and clear the customes and deliver the package asap.
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Jan 17, 2022
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2021
FedEx Customer Care's response
We have forwarded your concern to our team. They will get back to you with an update.
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