[Resolved]  Fedex — delaying delivery for warehouse charges

Address:Hyderabad, Andhra Pradesh

My awb is[protected], my shipment reached bangalore on 27th october, from 27th daily i'm calling fedex team 3 to 5 times regarding the documents submitting, i have submitted all the documents but daily i will get a incomplete submitting mail, finally 4 days ago they called me and told that declaration letter is not in proper format replace the dear "sir/madam" with "to,
The deputy commissioner of customs courier cell,
Delhi.", i got literally frustration on this, why can't they say it in beginning? After that i did necessary changes and sent to them, latter today they told that i need to pay 2400 rs for warehouse charges, now i got to understand that why that much delay, felt cheap about myself shipping through fedex. Please don't waste time of the customer like this, really feeling cheap about myself for choosing fedex, hope i don't do that mistake again.
Thanks
Harish m
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Dec 29, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
FedEx Customer Care's response
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Verified Support
Nov 28, 2017
FedEx Customer Care's response
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Complaint comments 

Comments

I had ordered aquarium plants from BUNNYCART.com . Bunnycart dispatched the same on 11 Nov but still fedex could not able to deliver the same .
tracking number[protected].
They have useless delivery boys.

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