Fedex — Delaying the product for warehouse charges & guilty activities

Address:	Bangalore, Karnataka
Website:	www.fedex.com

My FedEx Tracking or Airway Bill No. is[protected] China to Cochin, India) was arrived for delivery after 40 Days ! They keep it in Bangalore ware house so long ! I had given KYC and all the required details; still they delayed in the name of Customs clearance. And whenever I made call, their customer care executives said it will clear today evening tomorrow... like that! (Very very poor and rude practice !). I almost confirmed that it is not because of Customs and Me either but, Fedex itself. When it comes to delivery, I understand the truth that they do this for WAREHOUSE charges they billed it as Rs.3030 + local charge 300 + tax 42 + etc. ! (File attached). Even worse is that the warehouse charge is not according to the calculation! (I calculated it and got way less than Rs.2, 000 !) When I asked about it, at first they do not agreed and then after calculating they said will forward it to somebody (still not agreed!). A friend of mine in Customs office Cochin said that warehouse charge will not exceed more than 300 per month and they may trying to CHEAT me! Anyway I am going to take legal action action against the same (As they wasted my time 40 days time which was psychologically affected in my other works too!). Also Yesterday (30 January 2016) I made a 30 minute long call and confirmed many thing they are talking are just LIES only to get money.