[Resolved] Fedex — Delivery attempts and customer service | |||||
This is regarding a package that I ordered from an online merchant. The package was couriered through Fed ex. The package was reached on the day when the business day was closed (Because of Eid). The package was returned back to shipper after failure of first attempt without any information to the customer. Fed ex customer care assured me that the package will get delivered in another day, but the same was returned back to shipper. I personally felt a complete irresponsibility towards the customer care and no value for the words committed by Fed ex towards its customers. (My complaint nos references - [protected] and [protected]) Was this information helpful? | |||||
Oct 16, 2016 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Sep 15, 2016 FedEx Customer Care's response Dear Customer, We apologize for any inconvenience caused, please share us your contact number and AWB number. We will get in touch with you. Regards, FedEx Express | |||||
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