[Resolved] Fedex — delivery being delayed unnecessarily | |
My consignment number is[protected]. I had provided correct pincode on the parcel, but fedex guy wrote wrong pincode. And now my shipment is continuously travelling between delhi and srinagar, when it is supposed to go to uttar pradesh. I have lodged multiple complaints, sent mails, and i call them everyday. The shipment is delayed for more than 3 weeks now. They only say "we will retrieve parcel asap", "we don't have any updates yet", "we are trying our best", "we don't have systems that show exact location of the parcel", "we are not able to contact delhi's team leader", one of the guy even said not to call everyday, like what??? Then deliver the damn parcel, so we won't call you. Fedup of fedex. Was this information helpful? | |
Jul 31, 2019 Complaint marked as Resolved After posting my complaint, FedEx retrieved the shipment and sent it to the correct address within 2 days. FedEx customer support has been notified about the posted complaint. Verified Support Jul 29, 2019 FedEx Customer Care's response Dear Customer, We regret the inconvenience caused. Please share your contact number and AWB number. We will get in touch with you. Regards, FedEx Express | |
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