Fedex — Driver Issue

Address:

2002 Buffington Ave, Apartment 1231

I am submitting a claim regarding the driver in my area of Huntington, WV. For months, this driver has failed to deliver packages to our door in our apartment complex and other residents have had this issue as well. It appears as if he will not walk up the stairs to our unit to deliver the packages. Instead, he marks the packages as undeliverable and makes recipients go pick them up at a different location or he delivers loads of packages to the leasing office of our complex, although the delivery status states it was delivered to the front door, thus resulting in recipients having to track down all fed ex packages throughout the complex. This is highly unprofessional and has caused much inconvenience and has also caused several packages to be deemed lost and have to be refunded or replaced.